As required by the Accessibility for Ontarians with Disabilities Act, the following documents are available on request to persons requesting them:
- Accessible Customer Service Plan
- Accessibility Standard Policy
These documents contain information about Equity’s training program and the process for receiving and responding to feedback about the manner in which it provides goods or services to persons with disabilities.
As and when required, notice of temporary disruptions to facilities or services will be posted on Equity’s website or at the entrance to Equity’s premises.
For further information or to leave feedback on our accessibility, please contact us as follows:
Equity Financial Trust Company P.O. Box 1160 Stn TD, Toronto, ON M5K 1P2